Acceptance of Terms of Use

These Terms of Use govern your use of the iAfrica.TV service and website. By using, visiting, or browsing the iAfrica.TV service or website, you accept and agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, you should not use the iAfrica.TV service or website. These Terms of Use are an ongoing contract between you and iAfrica.TV and apply to your use of the iAfrica.TV service and website. These Terms of Use affect your rights and you should read them carefully.

Changes to Terms of Use

ReliableIPTV LLC, reserves the right, from time to time, with or without notice to you, to change these Terms of Use in our sole and absolute discretion. The most current version of these Terms of Use can be reviewed by clicking on the “Terms of Use” located at the bottom of the pages of the ReliableIPTV website. The most current version of the Terms of Use will supersede all previous versions. You can see changes from previous versions of the Terms of Use by clicking here if any.

How Our Service Works

ReliableIPTV is an online IPTV subscription service providing its members with access to television and comprehensive library of motion pictures from Indian sub-continent, and other audio-visual entertainment (“Serials/Sop-Opera/Live-Shows etc”) content on standard definition streamed over the public Internet. We offer a variety of membership plans at varying price levels, including special promotional plans or memberships with limitations on the number of TV-channels/movies during a month. Under Movies List, members select movies at our website, they will show-up on Set-Top-Box / Roku /R box Device menu for live streaming and user may also instantly watch certain movies on your personal computer or, on certain membership plans, through a ReliableIPTV ready device.

TV Channels

In case any of the TV channels shut down their operations (shown in the plan /package) or in case of any dispute between the TV channels and iAfrica.TV, the same TV channel will not be transmitted by iafrica.tv, no partial / full refunds are done by iAfrica.TV to the customers.
WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL-MONTH MEMBERSHIP PERIODS OR UNWATCHED Content. To cancel any subscription, customer has to send mail from his/her registered mail to info@iafrica.tv 5 working days in advance before the bill date. No refund shall be done once the billing is done.

Plans and Contract Restrictions

TV Channels : In case any of the TV channels shut down their operations (shown in the plan /package) or in case of any dispute between the TV channels and Reliable IPTV, the same TV channel will not be transmitted by Reliable IPTV, no partial / full refunds are done by Reliable IPTV to the customers.
WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL-MONTH MEMBERSHIP PERIODS OR UNWATCHED Content. To cancel any monthly plan /subscription, customer has to send mail from his/her registered mail to info@iafrica.tv 2 days in advance before the bill date. No refund shall be done once the billing is done.
Bandwidth requirement: We stream all the channels and videos at 3 mb bit rate depending on still vs action oriented sequences in the video stream. Hence for uninterrupted service 3 mb internet bandwidth with unlimited downloads is required.

Membership and Billing

ou can find the specific details regarding your membership/plan charges with ReliableIPTV at anytime by clicking on the “Your Account” link, located at the top of the pages of the iAfrica.TV Web site.
Billing
By starting your iAfrica.TV membership, you are expressly agreeing that we are authorized to charge you a monthly membership fee, any applicable tax and any other charges you may incur in connection with your use of the iAfrica.TV service to the Payment Method you provided during registration (or to a different Payment Method if you change your account information). The membership fee will be billed at the beginning of your membership and on each monthly renewal thereafter unless and until you request to cancel your membership. Click on the “Membership Terms and Details” link on the “Your Account” page to see the commencement date for your next renewal period. We automatically bill your Payment Method each month on the calendar day corresponding to the commencement of your membership. All fees and charges are nonrefundable and there are no refunds or credits for partially used periods. At any time, and for any reason, we may provide a refund, discount or other consideration to some or all of our members (“credits”). The amount and form of such credits, and the decision to provide them, are at our sole and absolute discretion. The provision of credits in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits in the future, under any circumstance. We may change the fees and charges in effect, or add new fees and charges from time to time, but we will give you advance notice of these changes by email. If you want to use a different Payment Method or if there is a change in your credit card validity or expiration date, you may edit your Payment Method information by clicking on the “Your Account” button, available at the top of the pages of the iAfrica.TV Web site. If your Payment Method reaches its expiration date and you do not edit your Payment Method information or cancel your account (see, “Cancellation” below), you authorize us to continue billing that Payment Method and you remain responsible for any uncollected amounts.
Ongoing Membership
Your iAfrica.TV membership will continue in effect unless and until you cancel your membership or we terminate it. You must cancel your membership before it renews each month in order to avoid billing of the next month’s membership fees to your Payment Method.

Cancellation

WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL-MONTH MEMBERSHIP PERIODS OR UNWATCHED Content. To cancel any monthly plan /subscription, customer has to send mail from his/her registered mail to info@iafrica.tv five days in advance before the bill date. No refund shall be done once the billing is done.
There is no refund on the STB (Set Top Box) Device and it is the property of the subscriber, all STB Device sales are final. The original cost of the STB is $149.99,

Return Policy For Android Box STB

iAfrica.tv a 30 days money back guarantee. That means, for any reason, you wish to return an Android Box STB purchased with in 30 days from the date it was shipped, we shall refund the price of the box.
Note: The orignal shipping cost and your return shipping cost are non refundable.

Account Access; Identity Protection

In order to provide you with ease of access to your account, both through your computer and iAfrica. Ready Devices, iAfrica.TV implements technology that enables us to recognize you as the account holder and provide you with direct access to your account without requiring you to retype any password or other user identification when you revisit the iAfrica.TV service. You are responsible for updating and maintaining the truth and accuracy of the information you provide to us relating to your account.
You are also responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. If you disclose your password to anyone or share your account and/or devices with other people, you take full responsibility for their actions. Users of public or shared computers, or unprotected iAfrica.TV Ready Devices should log out at the completion of each visit. If you sell or return a computer or iAfrica. Ready Device, you should logout and/or deactivate the device before doing so. If you fail to log out or deactivate your device, subsequent users may be able to access your account information.
If you find that you’re a victim of identity theft and it involves a iAfrica.TV account, you should notify customer service. Then, you should report this instance to all your card issuers, as well as your local law enforcement agency. iAfrica.TV reserves the right to place any account on hold anytime with or without notification to the member in order to protect itself and its partners from what it believes to be fraudulent activity.

Entertainment and Website Content

We distribute television, and other filmed entertainment and we reserve the right to display and promote the filmed entertainment or other information on our website to you in any manner we choose in our sole and absolute discretion. In addition, the iAfrica.TV website allows you and other third parties to post reviews or comments concerning the entertainment distributed by us. Any opinions, advice, statements, services, offers, or other information that constitutes part of the content expressed or made available by third parties on the iAfrica.TV website are those of the respective authors or producers and not of iAfrica.TV, or its shareholders, directors, officers, or employees. Under no circumstances shall iAfrica.TV, or its shareholders, directors, officers, directors, or employees be held liable for any loss or damage caused by your reliance on information obtained through the iafrica.tv website. It is your responsibility to evaluate the information, opinion, advice, or other content available through the iAfrica.TV website.

Electronic Communications

By using the iAfrica.TV service, you consent to receiving electronic communications from iAfrica.TV. These communications will include notices about your account (e.g., shipping and receiving e-mails and other transactional information) and information concerning or related to our service, such as featured films or other entertainment information or offerings. These communications are part of your relationship with iAfrica.TV and you receive them as part of the iAfrica.TV membership. You agree that any notice, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

Customer Service

If you need assistance with your account, you may find answers and reach Customer Service at any time, where you will find the answers to many frequently asked questions and information on reaching a live Customer Service Representative.

Limitations on Use

You must be 18 years of age or older to become a member of the iAfrica.TV service. While individuals under the age of 18 may utilize the service, they may do so only with the involvement of a parent or legal guardian. While iAfrica.TV does distribute products that may be watched by children, we do not intentionally seek to collect information from individuals 13 years of age and younger (see also “Profiles”). Unless otherwise specified, our subscription service and the content on the iAfrica.TV website, including content viewed through our STB, are for your personal and non-commercial use only and we grant you a limited license to access the iAfrica.TV website for that purpose. You may not download (other than through page caching necessary for personal use, or as otherwise expressly permitted by these Terms of Use), modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from, the iAfrica.TV website, including but not limited to information contained within a member or members’ Queue, without our express written consent. iAfrica.TV does not promote, foster or condone the copying of digitally delivered content, or any other infringing activity. You may not frame or utilize any framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of iAfrica.TV without our express written consent.

Right to Terminate

We reserve the right to terminate or restrict your use of our service, without notice, for any or no reason whatsoever.

Claims of Copyright Infringement

It is the policy of iafrica.tv to respect the intellectual property rights of others. iafrica.tv does not promote, foster or condone the copying of Movies or any other infringing activity. If you believe your work has been copied in a way that constitutes copyright infringement, are aware of any infringing material on the iafrica.tv website, or know of someone who is making unauthorized use of the content of the iafrica.tv website, please notify us at the address specified below of your concern by submitting a signed written notice and containing the following:
(i) A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest;
(ii) Identification of the copyrighted work claimed to have been infringed;
(iii) Identification of the material on the iafrica.tv website that is claimed to be infringing, and information reasonably sufficient to permit us to locate the material;
(iv) Information reasonably sufficient to permit us to contact you, such as your address, telephone number, and, if available, your e-mail address;
(v) A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
(vi) A statement that the above information is accurate, and under penalty of perjury, that you are, or are authorized to act on behalf of, the owner of the copyright that is allegedly infringed.
Our copyright notice hotline is 088-SKY-SALE and the email address is info@iafrica.tv Please note, however, that in order for your notice to us to be effective under the DMCA, your notice must be in writing and contain the elements described above. We will not be able to respond to any customer service or other issues through this phone number or email address. For queries that are not related to copyright matters, please see other ways to contact us.
Written communications concerning copyright infringement or counter-notifications under this section of our Terms of Use should be sent to the following address:

310 S Milpitas BLVD, Milpitas, CA 95035
Phone: +408-934-9349
Fax: +408-941-9495
E-mail: info@iafrica.tv
We would love to hear from

Plan upgradation:

Plan up gradation is solely the discretion of iAfrica.tv.
Monthly plan customers: Monthly plan customers registering for Android STB / Roku or for both services will be billed in advance for the following month subscription period. No prior intimation by mail or phone will be made in regard to monthly billing.
The above stipulated terms and conditions are applicable for all customers of iAfrica.tv, registered in any plans using any device through which iAfrica.tv offers its services.

Copyright

The iAfrica.TV streams and all content included on the iAfrica.TV Web site and delivered to members as part of the service, including movies you can watch, text, graphics, logos, designs, photographs, button icons, images, audio/video clips, digital downloads, data compilations, and software, are the property of iAfrica.TV, or its suppliers and are protected by United States and international copyright laws or other intellectual property laws and treaties. The compilation of all content on this site is the exclusive property of iAfrica.TV, and protected by U.S. and international copyright laws. Content shall not be reproduced or used without express written permission from iAfrica.TV, or its suppliers. You agree to adhere to the restrictions set forth under “iAfrica.TV streaming “. You agree not to decompile, reverse engineer or disassemble any software or other products or processes accessible through the iafrica.TV website, not to insert any code or product or manipulate the content of the iAfrica.TV website in any way that affects the user’s experience, and not to use any data mining, data gathering or extraction method. Iafrica.TV reserves the right to terminate your membership hereunder if iAfrica.TV, in its sole and absolute discretion, believes that you are in violation of this paragraph. Please see the instructions at the end of these Terms of Use for notifying us of the presence of any allegedly infringing content on the iafrica.tv website.